Arlo|Smart Home Security|Wireless HD Security Cameras

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Crispyswan
Aspirant
Aspirant

My dual charging dock is crazy.

Symptoms:
Lights turn yellow upon inserting battery. Within 10 secs turns off. No green light or anything.
I got that far by using a suggestion from another forum post; I unplug the charger and upon plugging in the charger I inserted the batteries within two minutes.

Batteries charge fine in the devices.


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JessicaP
Arlo Employee Retired

Hi Crispyswan,

 

Is this happening when plugging in to a different power outlet?

Crispyswan
Aspirant
Aspirant
It happens using any outlet. I also tested both of the cords and AC adapters that came with my kit from Costco.
JessicaP
Arlo Employee Retired

I would suggest contacting the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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