Arlo|Smart Home Security|Wireless HD Security Cameras
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eandrade90
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‎2021-11-09 08:15 PM

Having trouble connecting with the HUB. I all ready open the ports 80,443,123 and I’m using the 2.4 ghz wifi. I’m from Ecuador

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StephenB
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‎2021-11-10 03:47 AM
@eandrade90 wrote:
Having trouble connecting with the HUB. I all ready open the ports 80,443,123 and I’m using the 2.4 ghz wifi. I’m from Ecuador

Arlo subscriptions aren't available in Ecuador: https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

 

But I think you should still be able to on-board the cameras and base.  Try onboarding from a PC (browse to my.arlo.com).

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