Arlo|Smart Home Security|Wireless HD Security Cameras
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Charged camera battery but went offline. Tried sync button but not working. Another way to sync?

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Viv_C
Follower
Follower

Charged camera battery and camera went offline. Followed all of the troubleshooting tips to synchronise with base but I cannot get the blue light to start blinking when I press the synch button so camera is off line. Is there another way to synch the camera or does it need replacing?

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TomMac
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Guru

Make sure you quickly press the base sync button ( don't hold ) and then the camera sync button.

 

If it fails, pull battery and replace, try again after 3-4 mins making sure you are about 5 ft away from base

 

( usu on battery change, the camera will auto resync unless to far away )

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