System is offline for almost a week. Contacted Support team but did not hear back.

[halarlo]

It could be nothing. They reached out to me offline. I responded and offline they asked for my email address and phone number so that they could follow up. So far, no one has yet to contact me and my system has been offline for almost a week.

[JessicaP]

Hey halarlo,

You mentioned that you contacted our support team but haven't heard back. Let me reach out to you via private message to gather some information from you.