Cannot record video and no notification by motion detected.

[Kane_Schenn]

Hi, I have a Pro2 set(PN: VMS4230P-100EUS). I used it for a few months, then I give them to a friend of mine. My friend creat a new account and added the device successfully, but the cameras cannot record video by Armed with motion detected. Cameras' Motion Detection Test is OK. 

And I have reset(press and hold that little hole) the base. And take out cameras' batteries. Still not work.

[jguerdat]

What are the LEDs on the base showing? DO you see all devices (base and cameras) in Settings, My Devices as well as on the Devices tab?

[Kane_Schenn]

Hi, there are 3 green LEDs bright on the base. I can see all my devices anywhere, and I can even test their motion detection successfully.

[dsiu2902]

Have you try to do manual record to see that works?

[defritz]

Camera added to system, not detecting motion or recording video.

[Kane_Schenn]

Live is works, but no video recorded after I pressing the record button.

[dsiu2902]

Did the live view showing being recorded at all? you should able to see a time related on the video while recording? You will see how long is being recorded also.

[jguerdat]

Are you using the Armed mmode or a custom one?

[Kane_Schenn]

The video can be recorded, there is a timer running while recording, the videos also appear in Library, but the video file is not created on the USB storage drive as usual.

[Paulajo]

All of my cameras stopped detecting motion as of yesterday afternoon. Rebooted everything and still nothing.

[Paulajo]

All of my cameras stopped detecting and recording as of 7:53 last night. I know I didn’t do anything because I was on a plane when they went down and can’t reboot because I’m traveling. Waited on Arlo’s custo service chat for close to half an hour and no one answered.

[jguerdat]

Need details starting with what the LEDs are showing as well as what mode is selected.

[Paulajo]

All green on the router and the cameras flash orange for movement but don’t notify or record. I have everything set the same as it has always been. This isn’t A new install. They all went down at the same time yesterday.

[mcmu12]

Not working as of last night. Have restarted everything. Still not working

[Kane_Schenn]

@jguerdat The three LEDs are all green and the middle one is flashing when I selected Armed mode.

[jguerdat]

This seems to have multiple threads merged. Please restate your issue so I'm sure of what we're talking about. 3 green LEDs is good.

[Kane_Schenn]

Hi, I didn't do anything, but they came back, you modified the bug in the background?

Thanks all the same.