Can't use two way audio at the mmdmt

[Teej107]

Keeps saying 'connection failed' when I try to use the push to talk audio option. The camera is online and working except for the audio function

[jguerdat]

If rebooting the phone and reinstalling the app doesn't help, try reinserting the battery to reset the camera to a known state. If that also fails, I'd remove and resync the camera.

[ShayneS]

Are you still experiencing this issue?

[Teej107]

Yes I am unfortunately

[ShayneS]

Does the same occur on mobile data/wifi and web portal on a pc? 

Which version of the Arlo app are you using? and which version of OS on your phone? 

[Teej107]

Thank you. Updating the app sorted the problem. Didn't even think about doing that. Thanks again

[ShayneS]

Awesome, let me know if you have any other questions.