Camera says firmware update available. Trying to update but shows "update available" again.

[Burnzy303]

Hi,
Noticed cameras are off line it says firmware update available, every-time i try to update it just flicks back to “update available” message. Could someone please help?

[Stevestern]

I have the same problem. And the base station is in another country, so plugging out and in the power line is not an option...

[JessicaP]

Hi Burnzy303 and Stevestern,

You can try restarting your Base Station to see if that helps by going to Settings > My Devices > Choose your Arlo Base Station > Scroll down and tap on "Restart". 

Otherwise, the update will happen again between 3-5 am. You can read more about it here: What do I need to know about Arlo camera firmware updates?

[Stevestern]

Hi Jessica, my base station eventually upgraded by itself, so all is well now!