ac power to arlo

[Nanlee]

my camera is hooked to AC power but I am getting a notice that AC power has been disconnected to camera. It show the battery at 17% yet we have checked and it is getting power. Any ideas? We need to have this working ASAP as we have a problem with vandals 

[StephenB]

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@Nanlee wrote:

my camera is hooked to AC power but I am getting a notice that AC power has been disconnected to camera. It show the battery at 17% yet we have checked and it is getting power. 

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Is it possible that the charger isn't delivering enough current?  Do you have another charger you could try?

[JP1970-904]

I had that problem with my Arlo Pro 2 I had to change the power cord and battery and that fixed it.