Camera Exposure Not Working - Looks Bright

[CRPowell]

I have two ourdoor cameras which looking at the image it appears as if everything is under a bright light. evewn in a cloudy morning withiout sunshine. I have brought the camera inside and again everything appears very bright. Any ideas or help

[AncientGeek]

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@CRPowell wrote:

I have two ourdoor cameras which looking at the image it appears as if everything is under a bright light. evewn in a cloudy morning withiout sunshine. I have brought the camera inside and again everything appears very bright. Any ideas or help

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Is the protective film removed from the lens?

[CRPowell]

Thanks for responding, Yes the film has removed. the cameras have been in their positions for several months and started this a couple of days ago.

[AncientGeek]

Wow.  I have had one or more cameras start to display a bright green pixelated image from time to time.  I retired the cameras.  I’ve not seen what you are describing and nothing recently.  Have you removed the batteries and restarted the base station?  Arlo equivalent of Control-alt-delete.

[jguerdat]

Might also be worth removing the camera from Settings, My Devices and resyncing it.

[CRPowell]

thanks,  I tried the two procecdures, still having problems. I have 5 cameras and only two are having the problems

[jguerdat]

Use Settings, My Devices, your camera, Video Settings to adjust the brightness for the app. For a browser, use live view and then the sun-looking icon to change the brightness. Be sure to save the setting.

[CRPowell]

when you retiired your camera did you contact Arlo for a possible guarantee or refund? or are we all just out of luck and have to buy new cameras?

[AncientGeek]

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@CRPowell wrote:

when you retiired your camera did you contact Arlo for a possible guarantee or refund? or are we all just out of luck and have to buy new cameras?

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I think I returned one camera that failed fairly quickly, but I've not tried to return cameras that I've used for a year or more before they failed.  I have some with green images and at least one Pro with noisy audio.  I retired some original Arlo cameras when I installed Pro or Pro 2 cameras, so I have a drawer with a half dozen or more semi-usable cameras in it.   Sometimes I grab a camera to use as a second set of eyes when doing tasks around the house....like pulling cable and needing to monitor the other end.  Or flipping breakers and watching for a light to go out.  Monitoring a mouse trap.  They can be handy for odd tasks.