- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
1. Go to: Modes > Edit Mode (Armed) > Edit Rule
2. Click "Motion is detected" > Motion Settings
3. Change the motion sensitivity.
4. Click [BACK] (there is no "Save" button).
5. Return to the Devices view.
6. Repeat steps 1 & 2 to view the motion sensitivity value.
RESULT: Motion sensitivity returns to previous value.
This works fine when using the iPad app, but not when using the Web Portal.
Solved! Go to Solution.
- Related Labels:
-
Online and Mobile Apps
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Works here. When you go back from setting the sensitivity, the rule has a Save button at the bottom. Be sure to use that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Works here. When you go back from setting the sensitivity, the rule has a Save button at the bottom. Be sure to use that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ah, yes, that's the problem. Thanks! Wow. [Save] is on the previous page and hidden off-screen. *sigh*
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
"Save" seems only to appear in the iPad app and NOT the portal for sure. And hitting "Back" doesn't save anything. It appears to do so if you go immediately back to the setting where "Back" was selected but selecting anything else and then returning to the changed setting reveals that it was in fact NOT changed.
I was able to use the iPad app as a work-around but since the web portal doesn't work, I would certainly NOT consider this issue "Solved!"
Crazy that the most ubiquitous interface lacks such a critical function while a more niche UX has it. WOW...
Seriously.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yeah, they need a new status "Solved, but the UX still sucks."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Or "Solved... yeah; that's the ticket! At least as far as you know..."
Or "Solved 'cause we said so - even if it's not."
LOL
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@chawks wrote:
"Save" seems only to appear in the iPad app and NOT the portal for sure. And hitting "Back" doesn't save anything. It appears to do so if you go immediately back to the setting where "Back" was selected but selecting anything else and then returning to the changed setting reveals that it was in fact NOT changed.
Sorry to disappoint but I just tried it again and it sure does work in the web portal for both the Armed and custom modes.
Your'e right, going Back doesn't save but, as I posted before, once you go back, there's a Save button for the rule. You have to look at the whole interface which may mean you need to scroll down.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ah! Thanks!
No disappointment in something that actually works! 🙂
It is rather odd to have to hit <Back> to get to <Save> - which you were spot on, it was a good scroll down and where the screen broke it looked like the end of the HTML presentation of what was there. So I just missed it.
Again, thanks!!
C
-
Arlo Mobile App
571 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
980 -
Features
416 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,124 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,170