Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Base only has the power light whole system is down

At midnight all of a sudden my base is not working. Only the power light is on. I have unplugged it and nothing has reset it. And calling customer service is a joke.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
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Guru

Re: Base only has the power light whole system is down

It could be a hardware problem but start by rebooting your modem, router and base, in that order. If still only the power LED lit, contact support since that's the only way to get hardware support:

 

https://www.arlo.com/en-us/support/contact.aspx

Message 2 of 2