Base Station Offline Arlo Pro / Pro 2. Base Station showing 3 green lights and internet is fine.

[PaddyK]

Hi,

My base station an cameras are off line on the app. The base station is showing 3 green lights and internet is fine. Tried a reboot and turned router off and on. Nothing works. Help appreciated.

[Streak2 · Accepted solution]

I would try and reset the base. and reinstall from scratch.

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

[PaddyK]

Thanks. I'll try.

[PaddyK]

It worked. Thank you.