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Re: Arlo pro 2 wireless camera disconnects shortly after vmb4000 base station reboot

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Womtron
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Aspirant

I am using 2 vmb4000 base stations, one in the front of the house connected to 2 pro2 wireless cameras and one in the back of the house connected to one wireless pro2 camera. Two of the cameras are always online, one of the cameras connected to the front base station always goes off line about 5 minutes after rebooting the base station. When the camera is online it has all bars connected to the base station, so it is not a weak signal. I have tried removing the device, then adding it back in, I have tried 3 different  cameras in that location, but no matter what I do the camera in that location always goes offline in about 5 minutes. The problem location is outside directly below the base station, probably less than 10 feet away. Could this be a faulty base station?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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TomMac
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Guru

If you have swapped multi cameras to that location and they all go offline after a while ... it sounds more like an issue with the location  ( some form of interference there )

 

What else is nearby...microwave, another router, ??

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Womtron
Aspirant
Aspirant

There was a Netgear extender between the base and the camera, I did unplug it last night, it didn't seem to help at first, but the camera seems to have been online most of today , we'll see how it does tonight. I also rebooted my main router, Google Fiber, hopefully it will have chosen a different frequency which won't interfere with the base station's or camera's 2.4 GHz selection.

Womtron
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Aspirant

Well, it just went off-line! The other two cameras are working just fine ... any other ideas?

TomMac
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Guru

Try another channel on the router.... the bases if are close they will follow.

If the bases are far enough away they will stay on the previous channels.

For some reason that location is not working

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Womtron
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Aspirant

This is very disappointing. The location is the middle of my driveway, in the front of my garage. I really need this location to work. 

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