Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 2 no longer saving to cloud. Stopped saving 24/7 (CVR) videos since Jul 31.

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Amanda1472 Aspirant
Aspirant

Só I have a arlo pro 2. It’s always plugged in to energy and I have payed for the 30 day vídeo saving to the cloud. It was working perfect till I check two days ago and on July 31st at 11:40 something AM it just stopped saving the 24/7 vídeos... I need it for liability reason on my small business. The 24/7 30 day saving was just renewed and paid. But it’s not working at all. Only have video in the library. No video on timeline as of July 31st. What do I do?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JessicaP Arlo Moderator
Arlo Moderator

Hey Amanda1472,

 

Are you seeing this problem on the web client on your computer as well?