Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 2 geo fencing problem

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gursoynecdet
Initiate
Initiate
I ve set up two iphones for geofencing, me and my wife’s, i leave the house but my wife and kids are at home, i keep getting all notifications alerts etc.
what i want is if one phone leaves the are but the second one is at home system should not be armed???
If both are out of home system should arm itself?
Right?
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JamesC
Community Manager
Community Manager

gursoynecdet,

 

Is your wife's phone signed into the Arlo mobile app with location turned on?

 

JamesC

El_Brando
Aspirant
Aspirant

I have the same problem.

 

  1. Setup Wife with her own arlo account which I granted administration access to the all cameras and devices.
  2. Setup geofencing with scheduled to arm overnight. Both of our devices are listed in the geofencing settings.
  3. Status of her device is listed "in zone"
  4. As soon as my phone leaves the zone arlo arms. If her device leaves the zone but mine is still in zone arlo continues in home mode.

Very frustrating, anyone have a fix for this?

 

gursoynecdet
Initiate
Initiate

yes we both are logged in under geofencing menu, i see two iphıones says "select the devices that will utilize Geofencing.

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