Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 2 camera stopped recording

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HoraceC
Aspirant
Aspirant
One of my ten cameras stopped recording.

I have removed the camera battery. Then deleted the camera from the system. Put the battery back in. Add the camera back. Still nothing

I have removed the camera from the system first. Then taken the battery out. Put the battery back in. Added the camera back. Nothing


I unplugged the base station and let it power up. Nothing


I have pressed reset on the base station. Nothing.

I have reset the base station through the app. Nothing.

The camera recorded fine for a month or so.

I do a motion test and yellow light comes on.

I can click on live feed and it will show me a live view.

How do I fix this? The other 9 are recording fine.
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TomMac
Guru Guru
Guru

Test the camera 1) with battery out and running on ac only   2) test with a diff battery

It may be just a bad camera...if so contact Arlo support for possible warranty 

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