Hello, so I have a problem with my new arlo pro 2 camera. I think its something wrong with charging. It always shows that battery is low (on 0%), i tried charging it all night and I have also changed the battery from another camera, and its still the same. Did anyone had the same problem?
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I had the same problem (over a year ago) when I tried to power my camera with a non-Arlo power adaptor. My system has two cameras and came with one adaptor. I wanted my system operating with both cameras on AC power. So I had to buy another battery in order to get a second adaptor. (could not buy just an adaptor). I have not had the described problem using the Arlo adaptor and cable.
It always shows that battery is low (on 0%), i tried charging it all night and I have also changed the battery from another camera, and its still the same.
If you are seeing 0% charge when you put in a charged battery from another camera, then I suggest exchanging the camera with the seller. If that is no longer possible, then contact support. https://www.arlo.com/en-us/support/contact.aspx
Though as already suggested, first confirm that you are seeing this status in both the app and the web client.