Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo issues with IOS 13.1 says there is a video in the library when there is none

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Alan70
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The app keeps saying i have a video in the library but nothing is there, there seems to be latency in playback between the video and audio when playing back from the library and occasionally it says there’s a video and i can’t access it or live stream. This is a severe security issue, what’s the fix?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Alan70

 

Have you tried to reboot your base station or remove & reinstall the Arlo app?

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