Arlo issues with IOS 13.1 says there is a video in the library when there is none

[Alan70]

The app keeps saying i have a video in the library but nothing is there, there seems to be latency in playback between the video and audio when playing back from the library and occasionally it says there’s a video and i can’t access it or live stream. This is a severe security issue, what’s the fix?

[ShayneS]

Hi @Alan70

Have you tried to reboot your base station or remove & reinstall the Arlo app?