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Arlo Pro2 - "ReasonActivityZones have not been migrated for this device" error on Zone Save

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felickz
Initiate
Initiate
Device not recording + I cannot save any activity zone ( none exist) ... Cam is plugged in.
3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

HI @felickz

 

Are you still experiencing any of these issues with your camera?

ohyunjin
Aspirant
Aspirant
I'm having this exact error. All is get activityzones does not exist. Once it added one additional zone. But otherwise, I can only have one large zone, which is not really a zone, just the camera field of view.
ShayneS
Arlo Moderator
Arlo Moderator

Hi @ohyunjin

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you Arlo Tech Support

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