Arlo|Smart Home Security|Wireless HD Security Cameras

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jerrydunn
Aspirant
Aspirant

Over the last week or so, I am constantly getting a "base station offline" message when I try to look at my cameras.  I get the message when connecting from my iPhone or on the web site on a PC.  The center light on the base station is amber when this error occurs.  The issue resolves itself after a few minutes and it is back to normal.  The issue will return again randomly but occurs multiple times an hour.  I have checked the Ethernet cable and the connection is good.  While the error is active, I can connect to the internet on other devices so the internet is fine.  I have also unplugged the power to the Arlo base station and it doesn't change anything.  Any help would be appreciated.  

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jguerdat
Guru Guru
Guru

Try rebooting your router - that's worked in the past to fix similar issues.

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jguerdat
Guru Guru
Guru

Try rebooting your router - that's worked in the past to fix similar issues.

jerrydunn
Aspirant
Aspirant
Thank you! That seems to have resolved my issue.
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