Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 system with Essential camera

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fjcunninghamjr
Follower
Follower

Hi, I purchase an additional camera for the Arlo Pro 2 but realized the camera was Arlo Essential camera. I can see live action but doesn’t show in the library. Is the camera the problem not showing in the library or something else?

Frank

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Dannybear
Master
Master

The arlo 7days free cloud storage feature ended after the pro2 camera series.

 

All model cameras after requires a subscription plan for cloud recordings, customer support ends post warranty. Some countries offer a trial period which should begin when the camera is first activated in an account.

StephenB
Guru Guru
Guru

@Dannybear wrote:

 customer support ends post warranty. 


Not quite.  Support continues after warranty if you have a subscription.  But it doesn't include replacement of hardware (which does require that the warranty still be in place).

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