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Library not recording. I have tried rebooting and making sure the camera is armed. Thought that the seven day library cloud was forever
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@mhmh wrote:
Library not recording. I have tried rebooting and making sure the camera is armed.
Are you able to make a manual recording?
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No there is no icon to manual record. Also if i go to mode, rules, if motion is detected then do, the record video is greyed out
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Start by removing and resyncing the camera.
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@mhmh wrote:
No there is no icon to manual record. Also if i go to mode, rules, if motion is detected then do, the record video is greyed out
This is with a Pro 2? Normally this would mean that the camera has no subscription. But the Pro 2 should have the 7-day cloud recording w/o a subscription.
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Thanks Stephen, I will continue to troubleshoot
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Do you have only pro 2 cameras, or do you have another newer Arlo device?
I have 4 pro2s and a doorbell. When I removed the doorbell the cameras started recording to the library again.
As a test, if you have a newer Arlo device try removing it, reboot your base and test the pro2 cameras.
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FWIW, my pro 2s are recording (with a doorbell in the same account). But my pro 2s are covered by a subscription.
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