Arlo Pro 2 camera does not record

[christianmagno]

My camera does not record when detect motion. It was working fine till yesterday, and all of a sudden stopped recording. The other camera on my system works fine. I did not change any setup on sensitivity, did not move the camera, etc...it just happened. Any tips?

[jguerdat]

Is the battery dead? Try reinserting the battery to reset the camera.

[christianmagno]

Battery os okay (81%). I can go live and settings to record when detect motion (which I did not change) is okay as well. It just doesnt record when it should...

[ShayneS]

Hi @christianmagno

Have you tried to reboot this camera by removing and reinserting the battery?

[jguerdat]

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@christianmagno wrote:
Battery os okay (81%). I can go live and settings to record when detect motion (which I did not change) is okay as well. It just doesnt record when it should...

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If reinserting the battery doesn't help, remove and resync the camera.

[SGoldfinch123]

I have the same problem on 5 cameras 😞 

[jguerdat]

All details, please.

[SGoldfinch123]

Hi @jguerdat

Everything is set as should be but cameras will not record on motion all 5

[Camaroz28]

My camera did the same thing.  One records and one does not.  Both are fully charged.  Can Arlo help us out with this issue?

[sausiex]

I found the same thing. just checked my feed one day as I get so much traffic I usually leave it and found that my front house camera wasn't recording. been like that for over two weeks. I reset the base station by pressing the black button and waiting ten seconds and then found that absolutely nothing had changed. I just tried today (about a week later) and bugger me if the bloody camera didn't just spring to life and start recording at lunchtime! This is extremely annoying as I hope I don't have an unreliable system. I hope this is useful. You might also want to hold the reset button on the back of the base station using a paper clip if the previous steps bring no joy.