Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Geofencing not disarming

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probitaille
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Hi!

The context:  

  • My GPS is always ON on my Samsung Galaxy S8.
  • I select the Geofencing mode and a large radius. 
  • I lived alone and my phone is the only device connected.

The problem: 

  • When I come back home, it takes too much time to the system to be disarmed.
  • I received a ton of notifications because I enter and move inside while my cameras are armed.
  • Sometimes, the system disarmed itself, other times, the system doesn't disarm at all.
  • Other times, the application logged me off, so I know that I need to log in to disarm the system.

Solutions I tried: 

  • Update the application
  • Changing the radius from small, medium, large.
  • Reboot my cellphone
  • Turn off/On the GPS

Have you experienced this problem? What are your solutions?

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brh
Master
Master

@probitaille

I believe this is a known bug in the Arlo software. I have had your problems but also have had the problem of the system disarming when I reach my home area then immediately rearm itself.

 

Brian

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