Arlo|Smart Home Security|Wireless HD Security Cameras
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after pairing with exho show library not showing all recordings

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  • ‎2018-08-09 06:56 AM
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MR636
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‎2018-08-09 06:56 AM

The cameras are constantly plugged in. Untill I paired it with Alexa echo show, I could see a full month's motion recordings in the library. (I have the Basic plan). Now I only get 4 or 5 a day. Some days that are none. I checked and none of the settings have been changed. Echo Show will show me real time.

 

mike

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JamesC
Community Manager
Community Manager
‎2018-08-10 09:41 AM

MR636,

 

If you have the Basic subscription plan, recordings will remain in the library for up to a maximum of 7 days. After they reach 7 days, they will automatically be deleted.


JamesC

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