Re: Arlo Pro 2 CVR Timeline Issue
Thank you everyone for confirming my thoughts and worries about this system. The continuous recording mode works like 10 percent of the time. Not only is it expensive at 10 dollars a camera but you will be paying for something that 100% fails to work and will not be reliable. You might as well take 10 bucks every month and just set it on fire. Speaking to a rep on the phone was abysmal and it doesn't even sound like they know their products. No solutions and I don't see one coming after looking at this thread and seeing it's been an issue for over a year. Returning this system to Best buy and will be going with the Nest IQ cam.
Same problems here. 3x CVR cameras. Timeline jumps around, can't call up video at the time I want, or missing clips. I have tried multiple desktop browsers and an up to date iPhone. I have been hoping Netgear would fix these issues but I am losing hope. Unfortunately I've spent a lot of money on this system along with doorbell and chime and multuple subscriptions. I have logged a support ticket but am not hoping for much.
Our engineering team is aware that some users are experiencing problems with CVR and is currently investigating the problem. We appreciate your patience and understanding about this and will provide any update as soon as we have more information to share.
This thread is almost a year old now and I can report that this issue has not been fixed. I just got off the phone with arlo customer service and they're going to "look in to it."
I have seven Arlo Pro 2 cameras and this happens with every camera's CVR timeline. My download speed is 442 Mbps, upload speed is 19.64 Mbps, and ping is 12 ms. All cameras have a strong signal.
I have invested over $1,000 in Arlo hardware and more with the monthly subscription and I'm very disappointed with the CVR timeline. I am pretty happy with the motion detection overall but the CVR needs to be prioritized if you're going to charge a monthly fee for it. There should be an option to back up the CVR locally.
Yes truely annoying. I'm still having issues here too. Just called tech support and they are supposed to get back to me. How are they getting away with charging money for something that is so flaky and ureliable?