Arlo Pro 2 Base Discovery Fail. Tried to reset and power cycled. LED is constant blue.

[guywasko]

I have a brand new Arlo Pro 2 but it wont connect or "discover" thru the iOS app or online thru my browser. I've reset it multiple times, cycled the power etc but nothing works. The LED is a constant blue but it wont discover. I have the ethernet plugged into the modem and the only other device plugged in is the our Eero device. The modem is a Technicolor TC 4400 model. 

[JessicaP]

Hi guywasko,

Are you having problems discovering your Arlo Pro Base Station or Arlo Pro 2 camera?

If you're having problems with your Arlo Pro Base Station, what LED lights are showing on the Internet LED for your Arlo Pro Base Station? You can also read here to learn how to troubleshoot when your Arlo Base Station won't discover: Arlo can't discover my SmartHub or base station during installation; what do I do?

If you're having problems with your Arlo Pro 2 camera, read this article to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?