Arlo Chime HW 1.2 Not Sounding Very Loud With Alarm

[HNDK]

Hi,

I have just bought a Chime together with a Arlo Pro 2 set and an Arlo doorbell.

I'm trying to use the Chime together with the siren on the base unit in a mode where I wan't both the Chime to siren and the base station to sound the siren.

The siren sound from the Chime is the problem. There are a lot of crackling sounds together with the siren sound - and it doesnt sound very loud.

The chime functions as expected when used together with Arlo doorbell. Melodies and simulated "somebody home" sounds work as I expect. It is only the siren which is causing problems.

I have tried to moved the chime around the house in different sockets and ones very near to the base unit - no luck unfortunately. I've tried to reset the base station - no luck unfortunately. 

Does anybody have suggestions for this issue?

Br. Karsten

[jguerdat]

It may just be a faulty chime. Swap at the store.

[Jim_Cronin]

Was the chime siren defective? Did swapping it out fix the problem? I'm having the same issue. Arlo tech support hasn't responded to my inquiry on this. Thanks. 

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@HNDK wrote:

Hi,

I have just bought a Chime together with a Arlo Pro 2 set and an Arlo doorbell.

I'm trying to use the Chime together with the siren on the base unit in a mode where I wan't both the Chime to siren and the base station to sound the siren.

The siren sound from the Chime is the problem. There are a lot of crackling sounds together with the siren sound - and it doesnt sound very loud.

The chime functions as expected when used together with Arlo doorbell. Melodies and simulated "somebody home" sounds work as I expect. It is only the siren which is causing problems.

I have tried to moved the chime around the house in different sockets and ones very near to the base unit - no luck unfortunately. I've tried to reset the base station - no luck unfortunately. 

Does anybody have suggestions for this issue?

Br. Karsten

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[HNDK]

Hi,

I returned it to the shop and received another one - unfortunately the new one had exactly the same problems. I decided to keep it despite this problem. But I am not impressed with this product from Arlo at all - which is a pity, because other products from Arlo are pretty great. But the overall impression of the brand suffer from this product.
Br. Karsten