ARLO PRO 2

[neighborsWatch]

END OF LIFE HAS ARRIVED

Im suddenly without ANY security cameras within a 2 second moment when my internet went out on Dec 22, 2024… as soon as our area had the WIFI up & running again, I was almost unable to reconnect to my smart hub (but FINALLY got it to work), then after HOURS trying to reconnect my cameras I went to the doorbell which instantly connected! Then I went from one camera to another, and after trying all 6 I have, I’ve concluded… THEY’RE DONE! These cameras will no longer link to ARLO, PERIOD. This is so unacceptable & so disappointing. If I wasn’t already planning to just switch companies all together, my wallet would really get hit now that I’ve acquired 6 cameras over a few years & use them all over my property & house.

It’s insane to think this company will now just ELIMINATE a perfectly good camera from the system, but it’s already done.

I thought I had until Jan 1, 2025 for this EOL date, but my EOL date came early.

**ARLO CUSTOMER RELATIONS**

If you’re out there, your customer here of 8 years will now purchase a TOTALLY DIFFERENT SYSTEM from a TOTALLY DIFFERENT COMPANY, UNLESS YOU WANT TO SHOW YOUR LOYALTY TO YOUR MOST LOYAL, FIRST CUSTOMERS!
We deserve some a discount/deal on a bundle of new cameras, since NONE of mine will work any longer, and my property & home is now in an insecure, unsafe state without any surveillance as I scramble to get my hands on a whole new set of cameras.

What a terrible feeling 😞

[Edinburgh_lad1]

Not actually clear what the problem is. Please specify.

The EOL means your camera won't receive any firmware updates etc. but is expected to continue to work.

Please read the EOL statement carefully.

[ittroll]

I think you must have some other issue. Hardware EOL for Arlo Pro 2 only means that they will not receive firmware updates, or any new features. Critical security updates will still be issued for another year (i.e. until January 2026). Free 7-day storage will continue even if they enter the EOL stage.

Interestingly, hardware EOL does not apply to the EU and UK.

https://kb.arlo.com/000063018/End-of-Life-for-Arlo-Legacy-Cameras-and-Arlo-Services