Arlo|Smart Home Security|Wireless HD Security Cameras

2 of 4 cameras not working on iPhone. Upgraded iPhone but not showing.

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Salome
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We have 4 cameras, 2 of which quit working on my old iPhone, when I upgraded to a new iPhone, they are still not showing up.  Everything is working fine, we can access ALL the cameras from other devices.  I am just trying to get those camera's connected.  I try doing the reconnect, next to camera and base but it cannot find it and has failed several times.  I tried the button on top of the camera to see if that helps to no avail.  Updated app too.

Again: Base is working, ALL Cameras is working, 2 cameras are not connecting to my iPhone.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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StephenB
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@Salome wrote:

 

Again: Base is working, ALL Cameras is working, 2 cameras are not connecting to my iPhone.


Are you saying that 

  1. they don't show up in the device list in the app?
  2. or that you can't live stream them
billkex
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Salome
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Aspirant

Thank you for your time and help.

 

I will try that, thanks!

 

 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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