Arlo|Smart Home Security|Wireless HD Security Cameras

Help Installing Arlo Home Security System

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EL015
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Follower

Bought the Arlo Home Security System SS1201 (First Arlo product that i bought)

 

Using ios 16.5.1, downloaded Arlo Secure app version 4.6.1

but when i launch the app to setup the keyboard hub

 

  1. Launch the Arlo Secure App.
  2. Confirm the Location where you want your device to be installed. 
  3. Tap Devices.
  4. Tap.
  5. Tap Security System.  <——— is missing

Only choices are:  Camera, Lights, Doorbells & Chimes and Base Station/Hub

 

Scanned the QR setup code at the back of the keyboard hub and it brings me to the setup of chimes 2.

 

How do i install this? Is this a app bug? If it is, any other way to setup? Thanks

 

 

 

 

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JamesC
Community Manager
Community Manager

EL015,

 

Where are you located? The Arlo Home Security system has not launched in all regions and will not be available to onboard in the Arlo Secure mobile app if you're in a region in which the system is not available.

 

JamesC