Cannot setup Home Security System as not appearing in device list

[AJ-J]

Trying to setup my security system, I've gone into Device, tapped + and opened the device list. I'm seeing the ability to add cameras, lights, doorbells, base hub, but no security system. Is there another way to add it?

[StephenB]

---

@AJ-J wrote:

Trying to setup my security system, I've gone into Device, tapped + and opened the device list. I'm seeing the ability to add cameras, lights, doorbells, base hub, but no security system.

What country are you in?

[AJ-J]

New Zealand

[BrookeN]

It is not available in New Zealand that is why you are unable to onboard it successfully. 

[AJ-J]

Would’ve been nice to know that before purchasing it, as there was nothing on the Arlo website or anywhere else that explicitly stated it wouldn’t work. What do I do with it now??

[BrookeN]

Can you return it to where it was purchased?