Arlo|Smart Home Security|Wireless HD Security Cameras

Internal SD Card footage is so blurry you can't see anything? Tried with different SD cards.

Reply
Discussion stats
  • 1 Reply
  • 1005 Views
  • 0 Likes
  • 2 In Conversation
Chad-
Follower
Follower

I purchased 2 Arlo Go mobile HD security cameras. Everything in the app works perfectly. I can see live view and all he motion settings work. My only issue is the internal SD card footage is so blurry you can’t see anything. If you were filming the sky all you would see is one out of focus blue screen. Nothing in the screen can be made it because it’s so blurry. The audio works perfectly in the SD recordings.

I have tried buying 3 different SD cards and the all do the same thing.

I’ve formatted the SD cards inside the camera and hit the safety eject button in the app.
It is like the lens is zoomed in at 1000% or something.

Again picture looks good in the app this is only when trying to record internally to SD.

If I can’t get this sorted out I guess illl have to return them.
Any help??

1 REPLY 1
jguerdat
Guru Guru
Guru

Even though it's "only" 720p you may be using cards that are too slow.  The following link talks about this and has a link to the required card spec, a Class 4 or higher:

 

https://kb.arlo.com/1202121/How-do-I-set-up-local-backup-SD-card-storage-on-my-Arlo-Go-camera

 

You could try lowering the resolution one click to see if that helps.

Discussion stats
  • 1 Reply
  • 1006 Views
  • 0 Likes
  • 2 In Conversation