Arlo|Smart Home Security|Wireless HD Security Cameras
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How do you get Arlo support to respond?

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Lucytrowt
Follower
Follower
We have a camera that stopped working on the 18th November opened a case with Arlo they told us to reset but we can’t get camera to fire back up, now they won’t respond to emails or phone? And it’s within the 2 years don’t want to start with trading standards if someone know how to get them to respond all the case says is open?
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JessicaP
Arlo Employee Retired

Hi Lucytrowt,

 

Let me reach out to you via private message to gather more information from you.

NoTime
Aspirant
Aspirant

More than likely you need Arlo to put some time on your camera in order for it to have a data connection so it can connect. 

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