From PC can't find my Arlo GO camera

[Uvis]

I can't find from PC my arlo GO camera. I use latest version of Firefox. I have account. As page required select arlo camera, then check SIM card, then as requested push synchronization button, get "click"sound and LED on camera start blink, then scan QR code - get chime sound. LED on camera start blink blue/purple, then start blink red and after LED switched off. App continue to looking for device til message - can't find device appears.

[jguerdat]

Have you tried the reset procedure?

https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings

[Uvis]

Hi jguerdat,

Unfortunately no. I reset camera to factory settings but it anyway don't connect to cloud.

[jguerdat]

I would check with the cell provider to verify the SIM card is ok. How old is the camera - any chance it's still under warranty?