Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Files stored on sd-card doesn't work

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Aspirant
Aspirant

Hi!

The files that are saved on the SD-card in my Arlo Go look very strange, the resolution is 16x32 and you can't see them properly....however the sound is ok.

The same file that is saved in the cloud is good and works. I have formatted the memory card several times and also removed the camera and installed it again, change SD-card, but nothing helps.

Can someone help me?

Model: VML4030 | Arlo Go 3G/4G LTE Wire-Free Camera
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Aspirant
Aspirant

Here are screenshots of the files...SD-cardSD-cardArlo CloudArlo Cloud 

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Guru Guru
Guru

Try using the free VLC to view the recordings on the card. A 16MB file certainly isn't 16x32.

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