Arlo|Smart Home Security|Wireless HD Security Cameras
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tadr
Aspirant
Aspirant

Does anyone have an arlo go camera that still works with Verizon? I have two that stopped working and will no longer reconnect... called support for Arlo and checked with Verizon. Very strange that they both stopped connecting at the same time.

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JamesC
Community Manager
Community Manager

tadr,

 

Are they showing offline in your Arlo Secure account?

 

If you reboot the camera by removing and reinserting the battery, what LED behavior do you see?

 

JamesC

tadr
Aspirant
Aspirant

I removed battery and sim card - waited a minute - inserted again, hear chime with slow blinking blue light.. then the light goes to slow amber... then I reset with the button on top, point to qr code, in 2-3 seconds I hear the buzz sound and then the fast amber

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