Deactivated Arlo Go

[Finn_Denmark]

Hi Arlo

I have an Arlo Go camera and use timed activity. It happens that the camera becomes inactive for no reason. I would like to receive a notification about that condition. How is that possible.

Rgds

Finn, DK

[JessicaP]

Hi Finn_Denmark,

If you are wanting to receive notifications when your Arlo Go camera goes offline, we do not have this functionality available for our cameras.

[Finn_Denmark]

Fantastic. Your camera software only works for 30 minutes and we do not know if the cameras work properly. Are you on our side or on the thieves' side?

Or are you thieves yourself.

Rgds 

Finn

[JessicaP]

Try following these articles to learn how to troubleshoot if your Arlo camera goes offline on its own:

• My Arlo Go camera is offline; how can I troubleshoot it?
• How can I optimize mobile signal strength for my Arlo Go series camera?

Otherwise, if you still need further assistance, please navigate to Settings > Support in the Arlo App for service options available to you, including live chat.