Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera is offline. Removed device and trying to set up again. When I press sync button, no shutter?

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savage426273
Aspirant
Aspirant

My camera has gone offline. I removed device and am trying to set up again.

However when I press the sync button no shutter sound is heard.

Any suggestions.

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jguerdat
Guru Guru
Guru

Silly question but are you sure the battery is charged?

savage426273
Aspirant
Aspirant

Confirm battery full charged and blue light blinking

jguerdat
Guru Guru
Guru

Since it may be a hardware problem, use the Contact SUpport link at the bottom here.

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