Arlo won’t connect to app

[Rbuckley]

I’ve had 3 arlo go cameras for over a year and now none of them have connection. I removed them and reconnect and it scans the QR code and it chimes but never connects to the app. 

[ShayneS]

Hi 

Are you still experiencing this issue with your camera? 

[Rbuckley]

Yeah, I have 3 arlo go cameras and all of them are still not connecting.

[ShayneS]

Do you have an active plan, Which carrier is this for?

[Wolfpendirt]

I cannot get my arlo go camera to sync. It will chime, but when looking for camera, cannot find it. It has just stopped working in the last few weeks.

[jguerdat]

While it could be faulty, have you removed it from your account and used the reset QR code?

[GigiY]

I am having the same issue.  I had five cameras and down to only one connected.  Days, months on phone with Verizon.  Nothing

[ShayneS]

You can try to see if Arlo support can help; Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.