Arlo|Smart Home Security|Wireless HD Security Cameras
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Can’t connect arlo go to the app

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Elniopeda
Aspirant
Aspirant
Brought camera with SKU: VML4030-1V0PES can’t connect it to the app. Sim cart is inserted, scaning qr code camera gives a chime but app didn’t find it, and orange led starts blinking fast.
5 REPLIES 5
jguerdat
Guru Guru
Guru

Try a reset:

 

https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings

 

Of course, make sure you're in a location with a decent cell signal.

Elniopeda
Aspirant
Aspirant
Already did few times, camera make chime, led flashes blue, but still can’t connect it to the app
JamesC
Community Manager
Community Manager

Elniopeda,

 

Was this camera new? From where was it purchased?

 

JamesC

GigiY
Aspirant
Aspirant

Exact same issue!  

Elniopeda
Aspirant
Aspirant

Did few times, no result

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