Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2018-12-10 08:08 AM
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japratscher
Guide
Guide
‎2018-12-10 08:08 AM

the app takes long time to connect to the camera, and sometimes it does not connect at all

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-12-11 09:21 AM

Does this occur on WIFI or Cellular Data? What version of the Arlo Mobile App do you have installed & what device/model/OS are you using?

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japratscher
Guide
Guide
‎2018-12-11 09:30 AM

occurs on both wifi and cellular, i am  running version 2.6.5 23400, i am using the arlo go camera with the arlo data plan, with a andriod phone

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-12-11 11:02 AM

Have you tried to reboot your Arlo Go and test again?

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