Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-10-20 04:43 PM
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PS9346
Follower
Follower
‎2022-10-20 04:43 PM

I've had my GO 2 camera for 3 months and it stopped recording video clips to my phone a few days ago. The camera is working just not recording. I use it inside and WI-Fi free.  Hard to get any technical support.

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StephenB
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‎2022-10-20 05:25 PM
@PS9346 wrote:

I've had my GO 2 camera for 3 months and it stopped recording video clips to my phone a few days ago. The camera is working just not recording.

Do you have an Arlo Secure Subscription?

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Tink2
Aspirant
Aspirant
‎2022-10-26 07:40 AM

1. Tried logging out of the app and then logging back in? 

2. Do you have a subscription?-( is your free trial expired?) If you have a subscription-go to settings/subscription/support/subscription-scroll down for Arlo support contact info. 

3. You may have to do a reset-if so- they can walk you through it. It’s not hard just a PITA-😜

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