Arlo|Smart Home Security|Wireless HD Security Cameras

Only 1 day of library recordings

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dwilson024
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Aspirant

My library shows I have over 700 video recordings, but I can only see recordings for the current day. It resets and deletes past videos at midnight. I pay for a cellular plan. Any ideas? 

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StephenB
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@dwilson024 wrote:

My library shows I have over 700 video recordings, but I can only see recordings for the current day. It resets and deletes past videos at midnight. I pay for a cellular plan. Any ideas? 


Are you saying that when you select a previous day, you aren't seeing any recordings?

 

Do you have an Arlo Secure subscription for the camera?  (that is needed for cloud storage, the cellular plan is different).

dwilson024
Aspirant
Aspirant

Correct. If I select a previous day, there are not any recordings. 

I do not have a subscription, just the cellular plan. 

StephenB
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Guru

@dwilson024 wrote:

 

I do not have a subscription, just the cellular plan. 


The Go 2 needs an Arlo Secure subscription to get cloud (library) recordings.

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