- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Last Android app update of 10/18/2022 version 3.8_28488 is defective.
Device settings will not work on Samsung Galaxy S9. I have tried removing & reinstalling to no avail.
You can not turn on or off a device anymore from the cell phone app. I can from the same app on a Samsung Tab A.
Arm all devices is on yet you cannot turn the camera on or off from the app.
If off: Under Devices go to ... and it says "This device is currently disabled and will not respond to mode changes."
To enable the device, turn the device ON from the device settings."
If On: nothing except "REMOVE DEVICE"
Please reissue a new update ASAP!
- Related Labels:
-
Arlo Mobile App
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@WatchMyHome wrote:
To enable the device, turn the device ON from the device settings."
If On: nothing except "REMOVE DEVICE"
Are you also seeing this in the PC browser (my.arlo.com)?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No it works fine in the Browser & on my Samsung Tab A.
The last update corrupted it on the Samsung S9 phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Installed OLD version 3.5.4_28395 released 8/26/2021 and that is working.
This is not the first time Arlo released a defective App update.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you still experiencing this issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Arlo has not issued a new update so I had to use an old version.
Installed OLD version 3.5.4_28395 released 8/26/2021 and that is working. I backup all my apps on my Android devises with Super Backup app and that has been a life saver.
-
Arlo Mobile App
43 -
Arlo Secure
83 -
Arlo Smart
15 -
Before You Buy
57 -
Features
73 -
Installation
51 -
Troubleshooting
173