- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
We use Arlo Go 2 at some of our constructions sites and it seems one of them got stolen last night. My question is would they be able to register this camera with a different account? I still have it listed on my account page and I'm wondering if I need to do anything so they actually can't use it.
Thank you.
James
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the help.
I talked to support and as long as I leave it on my devices they won't be able to do anything with it. I did check out the site below but the Arlo Go 2 doesn't qualify.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don't believe they would be able to claim it on their own account but I'm not 100% sure.
I checked the following document which specifically does not mention the Go or Go 2 cameras:
https://kb.arlo.com/000056563/What-do-I-need-to-know-about-the-Arlo-Theft-Replacement-program
Start by using Settings, Support Center to talk to official support about this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the help.
I talked to support and as long as I leave it on my devices they won't be able to do anything with it. I did check out the site below but the Arlo Go 2 doesn't qualify.
-
Arlo Mobile App
47 -
Arlo Secure
84 -
Arlo Smart
15 -
Before You Buy
59 -
Features
75 -
Installation
52 -
Troubleshooting
178