essential spotlight camera

[odcww]

removed device from account due to low battery from solar panel. tried multiple ways to charge camera with no success. camera will not charge. cannot  add device as no blue light appears or amber light . sync process cannot be completed. can't default to factory settings with no blinking light. what else can I do. the camera is one year old. I have 4 others of various generations.

[BrookeN]

Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the closet behavior you are seeing.