Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Unable to change sensitivity

Reply
Discussion stats
  • 2 Replies
  • 743 Views
  • 1 Like
  • 2 In Conversation
Burtemannen
Aspirant
Aspirant

Hi, I need to change the sensitivity on my cameras, out cats keep triggering them and it is driving my crazy. But I cannot for the life of me find anywhere I can change the sensitivity. I can find the "Motion Detection Test" under Device Utilities, but Arlo documentation tells me to choose the camera\cogwheel\Default Mode Settings\Motion Detection. But I don't have any option named "Dafault Mode Settings", anyone who can tell me where to find this option?

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

That sounds like you have the old user interface (UI) that uses Library to view videos. To change motion sensitivity, you need to edit your modes and rules under the Modes selection. If you have been trying to use the FAQ to determine how to do this, note that there's a link near the top that points you to the old UI method. Here's the FAQ you need:

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

That sounds like you have the old user interface (UI) that uses Library to view videos. To change motion sensitivity, you need to edit your modes and rules under the Modes selection. If you have been trying to use the FAQ to determine how to do this, note that there's a link near the top that points you to the old UI method. Here's the FAQ you need:

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

Burtemannen
Aspirant
Aspirant

That did the trick! Thanks for the Swift reply 🙂