Subscription

[Drfannin]

just bought 2 Essential outdoor cameras with 30 day low end trial subscription.  I already have a smart subscription, but the Manage Cameras dialogue box for the new cameras will not allow me to delete the trial or to drag the new cameras into my smart subscription list.   Any ideas?

[StephenB · Accepted solution]

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@Drfannin wrote:

just bought 2 Essential outdoor cameras with 30 day low end trial subscription.  I already have a smart subscription, but the Manage Cameras dialogue box for the new cameras will not allow me to delete the trial or to drag the new cameras into my smart subscription list.   Any ideas?

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Just wait for the trial to end.  The cameras should automatically be shifted to your paid subscription.  If that doesn't happen, you should be able to move them.

Do you have "Arlo Secure"?  Or are you on an older legacy subscription plan?